Hostgator Review
| Overall Rating |   |
| Price & Quality | |
| Support | |
| Reliability & Uptime | |
 |
|---|
Editorial HostGator Review:
Being one of the largest web hosting companies in the world has its own rewards. Like the famed tennis player Lacoste, whose logo was the alligator and who literally devoured his competitors on the court, HostGator, with a similar logo, aims to do the same on the internet!
With 2,200,000 domains and counting, they have definitely got a lot of things right. Besides the numbers themselves being staggering, the over 200 staff in the support function ensure that service flows pretty smoothly for all the customers of HostGator. And for all that, should a client want service from the site’s owner himself, the person only has to make the request and Brent would make time to attend to any concern!
Hostgator Features:
Some of the reasons why HostGator is in the top 10 league of web hosting service providers is given below, leaving aside interesting plan names like ‘Hatchling’, ‘Baby’ and the more prosaic ‘Business’:
* Disk Space: Unlimited across all the three plans.
* Bandwidth: Unlimited across all the three plans.
* Domains and Sub Domains: 1 for the former on the basic Hatchling plan, unlimited for the rest, unlimited across all plans for sub domains.
* Own Toll Free Number: Free on Business plan, but unavailable on the other two plans.
* Free Dedicated IP and SSL: Same as in the previous point, free only on Business plan.
* Pricing: $ 4.95, $ 7.95 and $ 12.95 for Hatchling, Baby and Business plans respectively.
* Credits: $ 25.00 Google Adwords on all three plans mentioned above.
* Money Back: 45 days facility across all 3 plans.
* Technology Used: WordPress, CGI, PHP5, RoR, Python and other common formats are available across all plans and MySQL databases are unlimited across the board. Only Chilisoft ASP is exclusive to the Business plan. The latest cPanel interface is used.
* Customer Support: Phone (1-866-96-GATOR) and online help is available 24 hours a day, 7 days of the week and 365 days in the year.
Besides the above, there are a large number of other technological and service formats available on HostGator which are common across all the 3 plans. Common with other web hosting services HostGator offers free site builder, 99.9% guaranteed uptime, free and instant start up as well as no contract clauses. The customer can host unlimited websites and there are no hidden fees. All the details can be accessed on their website.
Conclusion:
All in all, Host gator is a very professional web hosting site and it makes a lot of sense for an individual, small business or even a Fortune 500 organisation to choose this as their preferred option. Large service providers are unlikely to be fly-by-night operators and all the hard work put in over several years need to be kept secure and in many cases, highly confidential. HostGator’s logo and the caption perfectly complement each other and the future for this particular web hosting site can only grow exponentially. In these hard times, time we got on to this particular gravy train … correct?
If you are interested in moving to Hostgator, I’m proud to offer you this exclusive voucher to take 20% off of your order. Just click the link below in order to get the voucher.
HostGator Coupons (Discount Promo Codes):
Hostgator Coupon 20% OFF:
Try one Month in Baby Plan for 1 cent using this coupon:
Visit HostGator For More Details
Hostgator Screenshot (www.HostGator.com)
If you have some experience with this web hosting provider, please consider to write your review or subscribe to the feed and get future reviews delivered to your feed reader.
Customers' Reviews
| Overall Rating | |
| Price & Quality | |
| Support | |
| Reliability & Uptime | |
I signed up with Host Gator several years ago, following a long nightmare period with another host, and immediately saw that I had made my right choice.
Very little downtime, and if there is, I always get an e-mail explaining why. I even get E-mails warning me that downtime is expected, in cases where they do know in advance.
I very rarely need to contact customer support, but every time I do, the response is friendly, very quick, and helpful.
The difference from my last host is like day and night, I can’t praise Host Gator enough.
In fact, my entire family has switched, 3 of us altogether.
| Overall Rating | |
| Price & Quality | |
| Support | |
| Reliability & Uptime | |
I’ve 5 domains hosted with Host Gator and overall I must say I’m pleased with their service.
I have had virtually no problems with server downtime, and the speed is just fine for my needs.
I have used both their email and phone customer service, and they have handled all my requests. I like that I can always reach a rep on the phone when I need to. This was particularly helpful when I was building my first site – it was great to have someone on the phone walk me through this new world of websites.
Overall, this is a reliable hosting service as well as good value.
| Overall Rating | |
| Price & Quality | |
| Support | |
| Reliability & Uptime | |
I’ve been with hostgator for 3 years. Competitive pricing. Good uptime (I’ve never found my site down). Good tech support.
I write my own code, so I can’t comment on ease of use of their tools.
| Overall Rating | |
| Price & Quality |  |
| Support | |
| Reliability & Uptime | |
When I came upon Hostgator I knew that they were for me. They had everything what I needed including Fantastico and phpMyadmin.
I am very happy with the customer service that they have. When I found out that they increased their bandwidth and hosting space I called them to increase my bandwidth and hosting space and they did it within 2 hours!
So far I haven’t had any downtime at all with them and it’s great!
| Overall Rating | |
| Price & Quality | |
| Support | |
| Reliability & Uptime | |
I’ve used Hostgator for all my domains hosting. I love them. Never any problems, they offer all kinds of awesome packages (specially baby package) and I trust them – which i can’t say as much about some other hosting websites I’ve used.
| Overall Rating | |
| Price & Quality | |
| Support | |
| Reliability & Uptime | |
We’ve used several of web hosting companies. HostGator.com is probably one of the better hosts -we had good experiences with them, and they scored well when we ran server tests. If you’re just building one site or some personal sites, and want a host at around $7 a month, HostGator would be your best bet (in my opinion).
One thing to remember, is that although they all say “unlimited” this and that, you won’t necessarily get that. If your site grows large enough, what you’ll end up paying for is CPU usage (which you’ll notice none of the hosts advertise). They all boast “unlimited” this and that, because you’ll probably never top out on that stuff before you reach your CPU usage limits. And that’s where they start charging extra.
It’s not something to consider unless you’re building a community type site -if you’re building a typical static informational site, you’ll likely never hear about these kinds of things (but info never hurts).
I highly recommend their service specially for newbies.
Save yourself time, effort and the money you would lose from hours of downtime by choosing Hostgator.
| Overall Rating | |
| Price & Quality | |
| Support | |
| Reliability & Uptime | |
host gator is a very reliable host; I am currently hosting five proxies, one forum and an articles website, all websites are still up and running smoothly.
host gator’s baby plan costs around $9 USD per month , and using a coupon to try first month just 1 cent.
| Overall Rating | |
| Price & Quality | |
| Support | |
| Reliability & Uptime | |
Quick to respond to problems. Not hot on chat support, but email support is good.
My hosting needs are not complicated and there system has as much or little as I require. I like having a dedicated server with hostgator.
I would recommend hostgator to anyone looking for a dedicated server and quick responses to problems.
| Overall Rating | |
| Price & Quality | |
| Support | |
| Reliability & Uptime | |
The few times I’ve had to get in touch with host gator support, they’ve been available within minutes. Even at odd hours in the night.
My site has gone down a few times very briefly – 10 mins or so – but I understand any web host is going to have less than 100 % uptime. Overall, I’m happy.
| Overall Rating | |
| Price & Quality | |
| Support | |
| Reliability & Uptime | |
I was one of the sites back then to get hacked on dreamhost along with another 350,000 people, the ftp is horribly slow as well.
I am no newbie as well I a sure you as I have T1 as when I switched to Host gator things where great.
I seriously highly recommend this host, great quality and pro fast FTP transfers, hope this helps! gold bless
| Overall Rating | |
| Price & Quality | |
| Support | |
| Reliability & Uptime | |
The best host, never seen a better one.
Its Uptime for the last 10 months has been a fantastic 100.00%.
Its Customer Support is great although its LIVE chat support is not so good.
The speed of server is pretty good.
Value for money is great. I’m on 10$/month for 100GB space and 1000GB bandwidth. It also has support for unlimited Sub Domains, Parked domains and Addons Domains.
I recommend this host very much
| Overall Rating | |
| Price & Quality | |
| Support | |
| Reliability & Uptime | |
Type in “Hostgator rating” in google and see for yourself. I have been using Hostgator for 4 years with no problem. For what I use it for, is fine.
BTW, they host over 240,000 domains!
| Overall Rating | |
| Price & Quality | |
| Support | |
| Reliability & Uptime | |
I make various websites and have tried bluehost, godaddy and hostgator.
Highly recommend HostGator. It loads the fastest out of the 3 and has been the most stable.
| Overall Rating | |
| Price & Quality | |
| Support | |
| Reliability & Uptime | |
I have used literally hundreds of web hosts as I’m a web developer and deal with a large array of clients. For my personal hosting I have been with hostgator for about 9 years now. In my experience they have the best prices, EMAIL support and most reliable servers. I’ve yet to have my sites go down due to anything but a scheduled update/restart. At hostgator I’ve multiple reseller accounts and dedicated servers.
Lunarpages is also a great company to deal with.
GoDaddy is at the bottom of my favorites list as far as hosting goes. They have so many problems it is just a headache to deal with them.
Realize that most chat supports are outsourced, level 1 techs, or sales people. They are really only there to redirect you to the people who actually know how to solve real problems, or give you pre-scripted responses.
If you ask hostgator they can give you the email address to a direct technician if you encounter any problems. They also tend to help you with many issues that they really shouldn’t have to deal with. Like if you messed up some code, some are really nice and will tell you how to fix it.
| Overall Rating | |
| Price & Quality | |
| Support | |
| Reliability & Uptime | |
I’ve had problems with Hostgator when I’ve gone to transfer my domain to another hosting service – it took a long time and they make it difficult, The other thing I could complain about would be that their online chat operators are slow to respond.
| Overall Rating | |
| Price & Quality | |
| Support | |
| Reliability & Uptime | |
There is a lot to consider when choosing a host besides just bandwidth and storage space. I’ve also noticed that all the big companies (including hostgator) have their share of some bad reviews.
I can only say that I’ve been with hostgator for several years, have multiple websites with them (my own as well as those of my clients), have high-end content management software running, have bugged their tech support with some highly technical and hard-to-answer questions (I’m a software engineer) and they have ALWAYS been courteous and responsive. And hey, they’re located in Texas, a state that has a fondness in my heart as it’s where I went to school, and so that’s always a winner in my book {grin}.
The reasons (features) why I like HostGator are also the same reasons that I would NOT recommend GoDaddy (except as a domain name registrar, perhaps). Things like CRON (scheduled tasks), location of the database server, and a few other issues.
| Overall Rating | |
| Price & Quality | |
| Support | |
| Reliability & Uptime | |
First of all, there is no such thing as a “perfect” web hosting provider. However, Host Gator comes very close to perfection.
I have used about 5 others in the last four years, and none compares in overall reliability, quality and performance. My previous was bluehost, which is also good, but not quite as good as Host Gator.
Currently I’m hosting 7 domains with Host Gator, and I recommend them very highly to others I know who are searching for a reliable provider.
Host Gator customer support is about the most pleasant and informed as can be expected. I’ve only ever had one problem, and they responded quickly and help me resolve the issue. There has never been any unreasonable downtime experiences.
I have no problem recommending them to my clients and have had not one complaint from them either.
In summary, Host Gator is a top notch company, with just about everything you could hope to find for both personal and business websites.
I do not advertise or work for them or have any relationship with them at all other than being a very happy customer. When I saw this review site I felt compelled to write my review and give my rating as the other providers I tried were so terrible.
| Overall Rating | |
| Price & Quality | |
| Support | |
| Reliability & Uptime | |
Hostgator is amazing! Great service, fast servers, and amazing prices and features!
I’ve got 4 different sites hosted on the same account and none have suffered any downtime apart from a pre-notified 30 minute maintenance check.
Their customer support is pretty good, open 24/7 and usually very helpful.
I’m very satisfied and will continue to remain a customer. I would recommend Hostgator to everyone.
| Overall Rating | |
| Price & Quality | |
| Support | |
| Reliability & Uptime | |
I’ve been a Hostgator customer for over 2 years and have been very happy with their service.
When I started the packages were a bit smaller than they are now, but they extremely increased the space and bandwidth last year and gave many more mysql databases. One concern I had was they didn’t update my account right away, but when I called them and told them I noticed the changes on their homepage they upgraded my account the same day. This year the same thing happened with addon domains and again they upgraded me right away.
The thing I like most about Hostgator is their customer support. Other web hosts I have used in the past were impossible to reach by phone and non responsive to emails. The few times I have had to call Hostgator I’ve had them on the phone in 10 minutes or less and they clear support tickets very fast.
| Overall Rating | |
| Price & Quality | |
| Support | |
| Reliability & Uptime | |
When I compare Hostgator to the other hosting services I’ve seen and used, I know I’m getting the best. Whenever I have drawn on the knowledge of the technical staff in order to solve problems such as installing scripts they have been more than happy to help (I wouldn’t have gotten my forum working without them), furthermore whenever they improve their offer further, all i have to do is ask and they upgrade my account free of charge.
I live in London, so I don’t know about the value of hosting in America, but compared to the ones I’ve seen online, and the ones in my local area, Hostgator kills them, the value for money is truly incredible. They are experiencing some problems with their new features, but that is to be expected, and just goes to show the lengths they’re going to, to provide the best for thier customers.
| Overall Rating | |
| Price & Quality | |
| Support | |
| Reliability & Uptime | |
I’ve tried many host for the last 3 years and no other company impressed me like Hostgator. Truly professional support and services! A++++++!
| Overall Rating | |
| Price & Quality | |
| Support | |
| Reliability & Uptime | |
Before I found Host Gator, I had been looking for months to find a suitable host and did try some but they were terrible.
As soon as I found Host Gator, I read some reviews which were 99% positive so decided to give it a try. I have never looked back since. I am sooo glad I tried them out. I have had no problems and my site has been up and stable since I first uploaded it. The unlimited subdomains, MYSQL db’s and customer support are great.
I did have a problem once where my site was hacked and everything was deleted but Host Gator immediatley halted there daily backup to make sure my sites backup was not overwritten and then restored my account for me. They notifed me of the security flaw which was fixed and have been up ever since!. Great service!
| Overall Rating | |
| Price & Quality | |
| Support | |
| Reliability & Uptime | |
I was torn between Hostgator and Hostmonster. After seeing that hostmonster was too tricky in their pricing options, I decided on Hostgator.
So far, so good. They called to welcome me to the service and helped me get up and running fairly quickly.
I decided to buy their Baby Package and seems to be a good fit for me.
So far, I can recommend them.
| Overall Rating | |
| Price & Quality | |
| Support | |
| Reliability & Uptime | Not Rated |
I am looking for a host and, from all the reviews, thought host gator would be perfect.
Called them and left a message. They never called back. I called again and before I even gave details about my small business they went in for the upsale from the cheapest package to the mid-range package. I asked why I should use the mid-range package over the cheaper one. They said it was only $3 more so why not have the Xtra services.
The immediate upsale and lack of returned call made me decide against using their service.
| Overall Rating | |
| Price & Quality | |
| Support | |
| Reliability & Uptime | |
If you have had a problem with Hostgator, it likely that you won’t be happy anywhere. I have been using these guys for over 4 years, and I’ve to say, I wouldn’t use anyone else.
I’m a web designer and developer, and my reputation, livelihood, and peace of mind depends a lot on the host I choose.
Hostgator has consistently provided me with excellent service, timely support, and all at no sacrifice to my wallet.
The best thing I have experienced has been their ability and willingness to help me with very high level problems. I’ve had everything from shared hosting, to my own personal VPS with them, and they have helped me do things no other host has even tried to help me with.
Even in the rare times that there is downtime, they scramble all their resources to get things back up promptly. Some of the other guys I’ve used have let servers sit down for days even weeks.
Whatever your hosting needs, I cannot recommend anyone more than Hostgator.
| Overall Rating | |
| Price & Quality | |
| Support | |
| Reliability & Uptime | |
Let’s start with the service itself. In more than 3 years, we have never had anything close to an outage or even slow down. I can honestly say that it has been PERFECTLY reliable.
Technical Support is the next element that I would say is outstanding. From the initial set up to occassional requests, we have always been met with curteous, professional and prompt service. They are also friendly, but not chatty.
Finally, Price. Our rates have never changed, and additions or modifications to our service are usually done either for free or at very little cost.
Overall, I would say that Hostgator is in a class by itself. I highly recommend them to anyone looking to add or switch services.
| Overall Rating | |
| Price & Quality | |
| Support | |
| Reliability & Uptime | |
We have been with host gator for 2 years now and are still satisfied.
Of course, there are some issues; minimal downtime, Some php pages may load a little slow and certain features that I’d want more of, but overall, for PRICE AND LOW HOLD TIME plus VERY HELPFUL PEOPLE on the phone make it very worth it.
If you are a business make sure to be very very careful when choosing a business web provider. These hosting companies are not like the cell phone providers who provide a similar product and support. It varies GREATLY from host to host.
After 2 years with host gator, I can happily let them know that I will be renewing for my 3rd.
| Overall Rating | |
| Price & Quality | |
| Support | |
| Reliability & Uptime | |
I currently use the “Business” plan with Host Gator, and have two clients that also use them (one Business and one Dedicated).
I have to say that Host Gator has the best customer service around. No other host I have been with comes even close.
Although everything isn’t 100% perfect 100% of the time, I do know I can call at anytime and speak with someone. Bandwidth has been a minor issue on the Dedicated servers, but it’s not a major concern.
The business shared plan have had no issues, and my clients and myself are completely happy.
| Overall Rating | |
| Price & Quality | |
| Support | |
| Reliability & Uptime | |
the best i like with host gator is I can have email accounts as many as I want, though the storage space remain the same.
And yes, Hostgator is really good. Fast and reliable.
| Overall Rating | |
| Price & Quality | |
| Support | |
| Reliability & Uptime | |
Hostgator is very good based on my experience. I have been using them for one year and I pay the exact amount every month. I have not yet experience any down time with them.
The prices are fantastic and the customer support couldn’t be better. Host gator uses the standard cpanel (as you can see the demo at their site).
| Overall Rating | |
| Price & Quality | |
| Support | |
| Reliability & Uptime | |
Slooooooooow database, Lack of free promotional offers and many other features!
| Overall Rating | Not Rated |
| Price & Quality | Not Rated |
| Support | |
| Reliability & Uptime | Not Rated |
well when I signed up I didn’t have a clue what i was in for.
when I figured I was in over my head I called and canceled my account.
No questions asked. I got my refund and in a timely manner and the girl was very polite. when I figure out how to use there features I’ll sign with them again.
| Overall Rating | |
| Price & Quality | |
| Support | |
| Reliability & Uptime | Not Rated |
Host gator has some of the best support I’ve encountered. They assisted me in getting my site uploaded and my email configured.
They’re professional but on a level I could understand.
| Overall Rating | |
| Price & Quality | |
| Support | |
| Reliability & Uptime | |
We have been with Hostgator for almost 2 years now . Whenever we launch a product or service, I always think about how we can offer customer service and support that comes just close to that of Hostgator.
Their support team know exactly what they are doing and they really understand that uptime is extremely important outside the tech world.
Hostgator take an active interest in their customers too. A customer is not just a number to them. I occasionally get emails from their CEO to make sure everything is in order and get regular security updates from them when I’ve been lazy.
Hostgator are not afraid to put in the effort and a current customer is just as important as a new customer. This is really quite difficult to explain unless you’ve experienced it for yourself.
PS: the price is a bit higher than industry average but it definitely worth it.
| Overall Rating | |
| Price & Quality | |
| Support | Not Rated |
| Reliability & Uptime | |
I signed up for a reseller package with Host Gator when I needed affordable hosting for multiple domains and this was by far the best value option I could find.
The reseller package offers hosting for unlimited domains and unlimited bandwidth, I assumed there was a catch but I’m yet to find it! The interface is very simple to use and there is a wealth of tools, features & scripts available making life simple for newbies or seasoned pro’s alike. For example Worpress can be installed in just two clicks.
about customer support, I haven’t used it yet as I haven’t had any problems with the service.
| Overall Rating | |
| Price & Quality | |
| Support | |
| Reliability & Uptime | |
I originally signed up for Host gator in 2007. After a few months, I got an email from the system administrators that my site was using too much “memory and cpu.” I immediately got upset and told their customer service that it wasn’t my fault, and although the team worked with me to show me where my software was causing these issues, I felt like it was a ‘bait and switch’ to purchase their VPS hosting.
I decided to cancel and find hosting elsewhere. WHAT A MISTAKE.
Unlike Host gator, when my site had similar issues, these other hosts would just shut me down and wouldn’t help me troubleshoot at all, often times taking days to answer my emails.
Since then, I’ve moved back to Host gator on a VPS program nontheless, and my site has been running beautifully since.
Thanks for the help. Next time there is an issue, I promise not to get so agressive
| Overall Rating | |
| Price & Quality | |
| Support | |
| Reliability & Uptime | |
I have a 3500 page business website and it’s hosted by hostgator shared hosting.
The main reasons picked hostgator because they have good value and 100% up times.
Secondly I liked that I could host my alternate domains as well.
For my business I need a few domain names to direct people to my site.
The last reason was cPanel, which I consider the best control panel on the market.
I wouldn’t host with a company where I don’t have a good set of tools to set up sub domains and such.
| Overall Rating | |
| Price & Quality | |
| Support | |
| Reliability & Uptime | |
Hostgator is great for me as a beginner in web site making and hosting.
I got easy-to-follow instructions on their website and from their friendly support staff. Great design templates, and an easy-to-use cPanel.
Now my site is up and running and I couldn’t be happier.
| Overall Rating | |
| Price & Quality | |
| Support | |
| Reliability & Uptime | |
I chose the Business hosting package after doing a lot of research, as my previous hosting provider (dot5hosting) had too many email issues.
Our Business hosting solution is great!!
The mail is fast and handles our big attachments and I like having the comfort of a vps server. Well worth it!!
| Overall Rating | Not Rated |
| Price & Quality | Not Rated |
| Support | Not Rated |
| Reliability & Uptime | Not Rated |
I have been hosted with hostgator for 1 year under baby plan.They have a good support team to fast response.I like their monthly payment option.Hostgator’s free site builder
given me able to build good website fastly.I recommend it.
i am fully satisfied with hostgator.thank you.
| Overall Rating | Not Rated |
| Price & Quality | Not Rated |
| Support | Not Rated |
| Reliability & Uptime | Not Rated |
hostgator is an excellent web hosting company. They actually pick up the phone when you call and respond with helpful, satisfactory answers. I highly recommend them for your personal or business needs.
| Overall Rating | Not Rated |
| Price & Quality | Not Rated |
| Support | Not Rated |
| Reliability & Uptime | Not Rated |
Hostgator is an excellent web hosting company.They have a good support team to fast response. Hosting is a process that makes your site visible world wide on the internet. It suggests to the process of renting computer space and bandwidth (data transfer capacity) from a company so that you can make your website visible to the outside world.
| Overall Rating | Not Rated |
| Price & Quality | Not Rated |
| Support | Not Rated |
| Reliability & Uptime | Not Rated |
This is the best there is for hosting (hostgator)
10 out of 10 in my books ive been with them for 3 years never had a problem.
Good stuff!!!
| Overall Rating | |
| Price & Quality | |
| Support | |
| Reliability & Uptime | |
The best in the world
Cant beat this site for hosting.
You will never get a problem
| Overall Rating | Not Rated |
| Price & Quality | Not Rated |
| Support | Not Rated |
| Reliability & Uptime | Not Rated |
Hostgator take an active interest in their customers too. A customer is not just a number to them. I occasionally get emails from their CEO to make sure everything is in order and get regular security updates from them when I’ve been lazy.
| Overall Rating | Not Rated |
| Price & Quality | Not Rated |
| Support | Not Rated |
| Reliability & Uptime | Not Rated |
Its really best and largest web hosting companies.
| Overall Rating | Not Rated |
| Price & Quality | Not Rated |
| Support | Not Rated |
| Reliability & Uptime | Not Rated |
I am very pleased with the service from Hostgator. Very quickly after purchasing the space I had everything setup and running.
I have not experienced any downtime since I have had the service. Everything loads fast on the site and I feel like I’m getting a generous amount of bandwidth for the little bucks.
Not only this, but the best thing that happened to me was about 3 days after having the service they called me up just to ask if I had any question about anything or needed helping with anything! I was a little thrown off by that, but it felt like they were going that extra mile on the service side of things.
I really appreciate that in a company. I would definitely recommend the Hostgator.
Respond